Vacancies
Back to Vacancies
Responsible To: RESET Project Co-ordinator
Location: Northern Ireland Wide – Hybrid working
Hours: 18.5 hours
Salary: £27,205 - £28, 670 (NJC Scale) Pro- rata 18.5 hours per week
Job Details:
This role plays a vital part in our organisation’s mission to provide comprehensive
support to people affected by domestic abuse and abusive relationships.
Our client engagement facilitator will work in partnership with our clients to
support them in identifying the best services, therapeutic interventions and future
focused areas that will benefit them in establishing a life in which they can thrive.
As an advocate you will assist clients in accessing resources and services, whilst
exploring opportunities to help them build their confidence in all parts of their life.
Our advocates will be responsible for coordinating activities, collaborating with
internal departments and external key stakeholders to ensure that the solutions
available for our clients are fit for purpose for their own personal needs having
identified a clear person- centred portfolio of options to be explored for the
individual.
Key Responsibilities:
Support and Empowerment
➢ Provide personalised advocacy and support to individuals who have
received counselling, ensuring their emotional and practical needs are met.
➢ Empower survivors to live their lives, rebuild self-esteem, and make
informed decisions about their future.
➢ Ensuring a positive environment, promoting collaboration, growth, and
commitment to our organisation’s mission.
➢ To supervise and assist in providing relevant information, support and
representation to individual’s whilst adhering to our organisation’s quality
standards, policies and procedures.
➢ To promote and publicise the advocacy service in creative ways to ensure it
reaches people who may require the service. To promote the service
strategically to a range of partner organisations and professionals.
Programme Development
➢ Create, plan, and execute innovative programmes and initiatives aimed at
long-term support and empowerment.
➢ Continuously assess and adapt programmes to meet the evolving needs of
the individuals.
➢ Develop and maintain good working relations with other relevant agencies.
Coordination of Activities
➢ Oversee the co-ordination of activities that provide clients with a safe and
supportive environment to heal, learn, and grow.
➢ To ensure individual action plans are achieved and to evaluate the service to
ensure it meets the needs of its clients.
➢ Review and revise service delivery plans regularly to ensure they are
meeting client’s needs.
➢ Manage referrals into the advocacy service in line with contract
requirements, ensuring clients are referred to other agencies as required.
Collaboration
➢ Work collaboratively with key stakeholders, including counsellors, and other
departments within the organisation to provide holistic support to our
clients.
➢ Build and maintain strong relationships with external organisations and
agencies that can contribute to our mission.
Documentation and Reporting
➢ Maintain accurate and confidential records of advocacy services provided.
➢ Prepare regular reports on programme outcomes, challenges, and
recommendations.
➢ Ensure that case notes are accurate and appropriate, that they record all
time spent delivering advocacy cases and appropriately maintain client data
base.
Essential Criteria
➢ Degree in relevant discipline e.g. psychology, sociology, social policy, or a
related field.
➢ A minimum of 2 years of experience in advocacy role, including advice &
guidance, support and representing views of user groups.
➢ Strong interpersonal skills and the ability to communicate effectively with
clients, team members, and external partners.
➢ Proven experience in designing and delivering training and development
programmes for service users.
➢ Understanding of sexual abuse and abusive relationships: In-depth
knowledge of the dynamics of abuse and its impact on clients.
➢ Demonstrated ability to work collaboratively with other departments,
agencies, and community partners.
➢ Creative thinking and the ability to propose and implement new and
innovative ways to support service users.
➢ A commitment to empowering individuals to regain control over their lives
and thrive.
➢ High levels of sensitivity, and a commitment to maintaining confidentiality.
➢ Relevant qualification in counselling, advocacy, or related fields.
Desirable Criteria
➢ Working in the voluntary sector
➢ Working directly with funding officers
➢ Working directly with people impacted by sexual abuse and abusive
relationships in a supporting role.
➢ Independent Advice or Advice and Guidance support qualification
Person Specification
Appointment to this post will be subject to Access NI clearance.
This job description is not incorporated into the employee’s contract of
employment.
It is intended as a guide and should not be viewed as an inflexible specification. It
may be varied from time to time in the light of strategic developments following
discussion with the post holder.
To apply please submit your CV outlining your experience and skills against the essential criteria for the post to: recruitment@nexusni.org
We look forward to receiving your details on or before the closing date of Friday 30th May at 4pm
