What is counselling?

Counselling is a form of therapy.  It offers you a safe, confidential place to talk about your life and anything that may be confusing, painful or uncomfortable. It allows you to talk with someone who is trained to listen attentively and to help you improve how you feel about yourself.
Counselling at Nexus NI is a very personal process and all of our counsellors will adapt their styles to meet your individual needs.
Just as all of our clients are individuals, all of our counsellors are too, they can use different techniques and have different specialisms but all are committed to helping those affected by sexual violence.
Sometimes it is necessary to talk about painful feelings or difficult decisions, so you may go through a period of feeling worse than when you started. However, therapy should enable you to feel better in the long-run.  Please click here for come client feedback from people who have completed their counselling at Nexus NI.
We adhere to the BACP Ethical Framework for the Counselling Professions and Professional Conduct Procedure’ and we are a BACP Accredited Service (BACP Ref. No. 101852)


What happens in Nexus counselling?

The counselling journey is different for each of our clients, but for everyone it starts with an:
Initial Assessment
This is the first meeting with a nexus counsellor. At this meeting the counsellor will talk to you about counselling and discuss your needs.  They will ask you questions about your life and your experiences and will help you to decide if counselling is right for you at this time in your life.
Ongoing Counselling
Once you have decided when and where you are able to attend counselling, you will most likely be put on a waiting list for counselling.  This waiting time depends on where you can go for counselling, when you can attend and what demand we are currently experiencing.
At the first ongoing counselling session you will meet your counsellor, and you will meet the same counsellor every week for up to 18 weeks for 50 minutes. The counselling will be reviewed after every six sessions so that you can discuss how you are progressing.

Who can receive counselling at Nexus?

Nexus counselling is available to anyone who has been affected by sexual violence at any time in their life


Where can I receive counselling?

We offer counselling at our three regional offices (Belfast, L/Derry and Enniskillen) and at various outreach centres throughout Northern Ireland.  Our waiting lists vary depending on the office or outreach centre.
To find out more contact your local office by phone, use the secure counselling request form or email to receive more information.


Do I have to pay?

Counselling at Nexus is offered free to those who have been affected by sexual violence.
As we are a charity, clients are encouraged to make a donation to the charity as and when they can to help us be able to continue to deliver services.
To find out how you can donate please see below or click here



Donate to us through BT MyDonate
You can also fundraise for Nexus, we have lots of ideas to get you started, please see our fundraising page for more information.

Does counselling work?

The effectiveness of counselling has been well researched and evaluated over the years. Nexus NI prides itself on the results of evaluations that have been conducted both internally and externally. Recent research carried out by Queens University Belfast confirms that over 90% of Nexus clients saw a considerable improvement in their life at the end of the counselling process.  We are constantly evaluating our counselling, if you would like to read some feedback from previous clients please visit our client feedback page.



We know that confidentiality is important to you.  At Nexus NI details of your counselling session are confidential, we will keep that information safe and will only release any information that will identify you in the following circumstances:
  • If your counsellor thinks that you are putting your life at risk, or are thinking of acting on suicidal thoughts, they may discuss this you’re your doctor or another relevant person in order to help you. Our counsellors will always try and discuss this with you beforehand if possible.
  • If we are concerned about the safety of a child we will follow our child protection procedures.
  • If you are a young person or vulnerable adult and the way you are being cared for is placing you at risk of harm.
  • If you disclose any detailed information about a serious crime your counsellor will have to inform the police.  A serious crime is a crime which attracts a prison sentence of at least 5 years.
  • If we receive a court order your notes will be released to a judge and these will only be disclosed by the judge to the defence if they are relevant to the trial.  The police can apply for a warrant for your notes in a criminal investigation.
We also use anonymised information about our clients for supervision, statistics for research purposes, reports to our funders, for education purposes and funding applications.


Data Protection

Nexus NI are registered with the Information Commissioner’s Office and all information you give us will be held securely and used in accordance with the Data Protection Act.  We are legally obliged to do this.  We also follow the confidentiality guidelines from the DHSSPS and BACP.
If you would like a copy of your notes we would ask that you book an appointment with your counsellor to discuss this.  We can provide copies of notes providing a small administrative fee (max of £15) is paid.


Why we keep notes and information

Your counsellor will keep notes on your counselling session to help them provide you with a professional service.  We also have to keep information for admin/funding purposes.

If you have queries or concerns about how we manage your data you can write to the CEO, Nexus or email









Are you worried about contacting Nexus?   Please watch this video.